Flexibility as a Strategy

The Cloud environment is becoming increasingly complex and businesses are actively looking for professionals to manage their ever changing Cloud services. This has resulted in an exponential growth in the Managed Services Provider (MSP) sector and our clients have been quick to jump on this bandwagon to reward their resellers!

One such client is Trend Micro with their TrendSetters MSP Rewards program. Christian Petrocco, Senior SMB Marketing Manager ANZ, says, ‘Trend Micro decided to create a rewards program for MSPs as we found that many of our partners were either playing in this space or planning on moving into this space within the near future. We noticed that there was a gap in the market for MSP rewards and went about creating our program to reward partners for growing their security business by partnering with Trend Micro.‘

Developing the TrendSetter MSP Rewards program presented a number of new challenges for Hachiko. The final results however prove once again that the value Hachiko offers is by being rooted in strategy, and not just technology. Understanding client needs has always been the starting point of all our partnerships. We understand the importance of being adaptable in order to achieve business objectives, instead of just offering “out of the box” solutions which clients have to adapt to.

At Hachiko we ensure that all the platforms we offer provide clients with a level of flexibility needed in order to deliver customised and complex functionality.

About choosing Hachiko to roll out this program, Christian says, We found Hachiko to be a natural fit as they currently run our perpetual rewards program and are doing a fantastic job! They provide added value in real time, helping this program be extremely successful.”

Christian has worked with Hachiko for the past few years and believes that “Hachiko has a unique ability to meet our needs in measuring and incentivising growth in consumption using their sophisticated platform.”

Speak to us if you are interested in introducing a new MSP rewards program. We would be happy to discuss ways in which you can reward your channel in the ever changing conditions of today’s fast paced market!